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The Managing International Mobility programme was designed by EuRA to equip the teams of it's member companies with the expertise necessary to deliver exceptional services to their clients. We built the programme inline with our ethos which can be encapsulated in the acronym "DNA"
The EuRA DNA is achieved through:
Using this vision for EuRA's training development programme, we built the MIM syllabus around the needs of members as dictated to us by them. We used focus groups to design the fixed syllabus programme to emphasise the core focus of service delivery from understanding how the industry works in its wider context, to intercultural expertise so central to the needs of the assignee. The CPD programmes are built around the needs of senior relocation professionals and are kept current via a programme of continual examination of the changing needs of the industry. Our goal is to spread as much peer led expertise within not just our MIM training programmes, but through an integrated system of Briefings, live events and online resources.
The MIM - Managing International Mobility programme was developed by EuRA.
In 2012 we launched the MIM “Managing International Mobility” fixed syllabus qualification and in 2016, combined the old qualification Levels into one MIM programme split into three milestones:
The MIM Managing International Mobility fixed syllabus is now migrated to our EuRA Academy online platform, and is free at point of delivery programme for EuRA Members. Non members of EuRA are asked to pay a registration fee to access the modules. The only time members will be charged is when they take the Quiz for each module, which cost €50. So, if you just want to learn, it is free! The same applies for all of our MIM+ content.
Simply log in to get started! If you have not yet got a login, you may need to ask the EuRA site administrator in your company to create a log in for you.
If you are not a member of EuRA then the programme costs €250 per module. If you sign up to study all four modules, we offer the discounted rate of €800. Contact Maree Turner for details and for your logins.
This simple to follow guide gives you all the information you need to start your qualification journey with EuRA. Click here for your downloadable Guide to Qualifying with EuRA.
Please note that MIM training and accreditation is a personal achievement, not a company one. Trainee credits and assessment data are kept on file indefinitely, allowing individual trainees to pick up where they left off at any given time. Read more about how we handle your data, and your rights as a data subject by visiting our GDPR page.
This module looks at how our industry is structured and the logistics of delivering mobility services. We look at the complex supply chains and networks that exist between corporate clients, Relocation Management Companies, Destination Service Providers and other mobility specialists. The module also examines HR policy and regional and global variations on the delivery of mobility services. This module is the perfect addition to any onboarding programmes and for anyone new to the industry.
This module examines the complex psychological interactions that can impact the service experience of our customers and other stakeholders. We examine six core principles that can affect both the transferees and relocation professionals in achieving excellent customer service. The aim is to look at the individuals and how they interact as people, in contrast to the cross cultural perspective covered in other modules. Anyone holding a current GMS (www.erc.org) or CGMP (www.cerc.ca) certification can take just this module and qualify for the whole MIM programme.
This module looks at how international assignments are structured and their key service delivery elements. Susie takes us on a journey from the start to the end of an assignment, examining all the milestones in between, from candidate suitability, assignment policy, the role of the providers to repatriation.
Intercultural competence is an essential skill for any relocation professional and this module examines the long established research and the new. The central pillars of intercultural theory are a great place to start your learning in this field but we take a more holistic and subjective approach, looking at an integrated, personal skills based model. The module examines the CQ (Cultural Quotient or Intelligence) philosophy and looks at how practice and learning can be highly effective ways of becoming intercultural competent.